Welcome to  the NAV CANADA Joint Council
NAV CANADA Joint Council
   Home > Grievance Procedure and Form
Grievance Procedure and Form

The procedure in presenting a grievance based on a NAV CANADA Joint Council (NCJC) program is the following::

When in your estimation you have not received a benefit as outlined in one of the NCJC programs, you file a complaint, in writing, with your supervisor.

  • If your complaint is not resolved or answered to your satisfaction then you forward the grievance through your union.

  • The grievance is transmitted by your union to the first level at the NAV CANADA headquarters for a reply. That reply is developed by the person assigned to represent the Vice-President, Human Resources, which replies to your union.

  • If that response is not satisfactory, then the union forwards the grievance to the NCJC.

 

The NCJC office receives the grievance and submits it to the Executive Committee.

  • The Executive Committee can then assign the grievance to a standing committee and request their interpretation on whether the grievor was treated within the intent of the program or not.

  • The standing committee schedules the grievance for a hearing and invites the union and the company to submit documentation prior to the hearing for circulation to all members of the committee. At the hearing, each side presents their position on the grievance. The standing committee then considers the information and determines if the grievor was treated within the intent of the program.

  • The standing committee reports its findings to the Executive Committee. The Executive Committee reviews the findings. The members of the Executive Committee have three options:

    a) They can agree with the findings of the standing committee and in those cases where it is found that the grievor was not treated within the intent of the program, they can assess reimbursement;

    b) They can disagree with the standing committee’s findings and act accordingly;

    c) They can impasse the grievance, in which case the union may then proceed to arbitration.

N.B. Where the Executive Committee determines that the grievor was treated within the intent of the program, there is no further grievance process.

Grievance Presentation Form

 

   Home | Contact us | En Français